In 2025, backbone organizations participated in training-provider and participant-site visits. These visits generated observations, questions, best practices, and identified challenges. The insights gathered have been organized into six key areas to inform considerations around participant experience and persistence.
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Use this resource with partners, in sectoral partnership meetings, in 1ʼ1s with training
providers, or internally.

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Examples include:

  • In sustainability planning, when reviewing what you are already doing well or what can be improved
  • In placement strategies, to see what can be done to support participant success
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  • In sectoral partnership improvement conversations with employers, training providers, and CBOs
  • In internal participant process/policy/procedure improvement efforts
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  • In contracting considerations for CBO and training partners
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  • In assessing the CBO intake process or training provider accessibility to various populations

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View/Download Resource

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This resource was created by Washington STEM in collaboration with Career Connect Washington for the Washington Jobs Initiative, funded through the federal Good Jobs Challenge.